Frequently Asked Questions

Who are the mandatory first medical aid courses for?

Security staff.

Employees of companies, institutions, and organizations responsible for providing first aid.

Employees providing education, social, sports, beauty, accommodation, and wellness services.

Drivers of all types and categories of vehicles; employees managing and serving passengers on rail, air, and water transport.

Who are the mandatory hygiene skills courses for?

HB – This program is intended for all persons required to undergo mandatory hygiene skills training.

HBB – For employees indirectly handling food, primary product producers and producers from primary products; employees handling perishable food but not producing, processing, or preparing it.

H1(007) – For education providers educating persons under 18 years old, pedagogical staff, freelance teachers, educator assistants, individual care staff.

H1(017) – For workers in children's recreation camps, children's play areas supervising children.

H2 – For social workers working with adults in stationary and other social care institutions, individual care staff.

H3 – For employees producing cosmetics and providing beauty services, directly involved in customer service, potentially affecting the health of service users.

H4 – For employees providing solarium services, directly involved in customer service, potentially affecting the health of service users.

H5 – For employees providing services in sports clubs, pools, saunas, wellness, directly involved in customer service, potentially affecting the health of service users.

H6 – For employees providing accommodation services, directly involved in customer service, potentially affecting the health of service users.

H10 – For employees involved in food processing, handling, transportation, storage, public or collective catering, and trade (excluding remote trade and pharmacies) – directly handling food.

H11 – For employees performing cleaning services.

H12 – For employees performing laundry and dry (chemical) cleaning.

How to study after purchasing courses online? Where to start?

Hygiene courses:

• Purchase the training on the www.epirmojipagalba.lt website.

• Log in to your email provided during purchase and find the received email with study material. Study the material and take the theoretical knowledge test at your convenience. After completing the test, the certificate will be automatically generated, which you need to save.

First Aid Courses:

• Purchase the required courses on the www.epirmojipagalba.lt website.
  

• Log in to your email provided during purchase and find the received email with study material. Study the material and take the theoretical knowledge test at your convenience.
  

• After successfully passing the theoretical knowledge test, you will need to attend the practical training part in the selected city at the chosen time.
  

• Within 1 business day after attending the practical training part, you will receive the certificate by email.

When is the certificate issued?

The Hygiene Training Certificate will be issued to you only after passing the provided theoretical knowledge test. The First Aid Training Certificate will be issued only after passing the theoretical knowledge test and attending the practical training part.

I did not save the certificate, what to do?

You will receive the certificate to the email provided during course purchase.

Is there a specific time to study after purchasing the course online?

The course start, duration, and intensity depend solely on your choice. You can start studying immediately after purchasing the course.

What is the "green card" and how to get it?

The "green card" is another name for the hygiene certificate, issued to people working with food processing, transportation, storage, etc. This certificate was traditionally better known as the "green card", but the correct name is the health knowledge and skills certificate. So, if your employer asked you to provide a "green card" for work, then order hygiene courses for working with food. H10 or HBB programs.

Is a VAT invoice issued when purchasing courses?

A VAT invoice is issued on the day of course purchase if you check the box that you need an invoice. After purchase, it will be sent to your specified email.

Can a company purchase courses for its employees with one payment?

Yes. You can contact us by email at info@togilas.lt or by phone at +370 614 12278 to arrange the required number of courses for employees and payment.

Is it mandatory to attend the practical part after passing the first aid theoretical knowledge test?

Yes. Attendance at the practical training part is MANDATORY to receive the first aid certificate.

I cannot attend the practical part of the first aid course. Can I reschedule the practical sessions to another date?

You can change the date of the practical part by writing to us at info@togilas.lt or calling +370 614 12278.

First aid is required for a future car driver. I don't know which program to choose?

You need to purchase the first aid training for drivers, program 015.